shieldSafety Guide

Online Friendship Safety for Teens (13+)

Making friends online can be a great way to connect with people who share your interests. Online friendship safety for teens starts with knowing how to protect your privacy, set boundaries, and stay in control. This guide covers practical tips for both teens and parents to keep the experience positive and safe.

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Safety rules that matter most

These rules are the foundation of staying safe while meeting new people online.

share

What to share (and what not to share)

Being thoughtful about what you share online helps protect both your privacy and your safety.

thumb_upOkay to share

  • checkYour first name or a nickname
  • checkGeneral interests and hobbies
  • checkFavorite music, movies, games, or books
  • checkOpinions on non-sensitive topics
  • checkWhat you're looking forward to (in general terms)

thumb_downKeep private

  • closeYour full legal name
  • closeHome address or neighborhood details
  • closeSchool name, mascot, or specific workplace
  • closePhone number or personal email
  • closeOther social media accounts (until you've built trust)
  • closePasswords or account information
  • closePhotos with location details, uniforms, or identifying landmarks
  • closeFinancial information of any kind
warning

How to spot uncomfortable situations early

Not everyone online has good intentions. Learning to recognize warning signs early can help you stay safe.

These signs don't always mean someone is dangerous, but they're worth paying attention to. Trust your gut.

help

What to do if something feels off

If a conversation or person makes you uncomfortable, here's what to do.

1

Pause and take a breath

You don't have to respond right away. It's okay to step back and think.

2

Stop replying

You don't owe anyone an explanation. If you're uncomfortable, you can simply stop responding.

3

Use block and report

If someone breaks rules or makes you uncomfortable, use the app's block and report features to protect yourself and others.

4

Talk to a trusted adult

If you're under 18 and something feels wrong, talk to a parent, guardian, or another adult you trust. They can help you figure out what to do.

5

Don't blame yourself

If someone behaves badly, that's on them—not you. You did nothing wrong by trying to make friends.

family_restroom

How parents can support teens (without spying)

Parents want to keep their teens safe, and teens want privacy. Here's how to find a healthy balance.

For more guidance, read our Parent Guide.

Frequently asked questions

It can be, with the right precautions. Zupp is designed for users 13 and older. The key is following safety practices: keeping personal info private, taking things slow, and talking to a trusted adult if anything feels off.
Not right away. It's better to get to know someone on the app first, where you have access to safety tools like blocking and reporting. Wait until you've built genuine trust over multiple conversations before considering sharing other ways to connect.
That's a major red flag. Healthy friendships don't require secrecy from parents or trusted adults. If someone asks you not to tell anyone about your conversations, stop talking to them and tell a trusted adult right away.
Stop replying—you don't owe anyone an explanation. Use the block feature to prevent further contact, and report them if they've broken any rules. If you're under 18, talk to a trusted adult about what happened.
The best approach is open communication. Ask about their online experiences without interrogating. Set expectations together about what's okay. Be someone they trust to come to when things go wrong, rather than someone they feel they need to hide things from.
You can find our full safety guidelines in the Safety Center and our Community Guidelines. Both are linked at the bottom of this page and explain how to stay safe and what behaviors aren't allowed.
Only after you've had many positive conversations over an extended period and feel confident the person is genuine. Even then, share only one platform at a time, not all your socials at once. If someone pressures you to move off-app quickly, that's a warning sign.
First, stop sharing more. If you're worried about what you shared, talk to a trusted adult who can help you figure out next steps. Remember, mistakes happen—what matters is how you handle things going forward.

Learn more about staying safe

Explore our safety resources for teens and parents.

Related resources

Learn more